FREQUENTLY ASKED QUESTIONS

Our spooky team has compiled answers to some of the most frequently asked questions below.  

If you can't find the answer you're looking for or need further assistance, please don't hesitate to contact us.

Yes, we offer truly one of a kind custom made to order versions of all of our masks.  If you are interested in this service, please reach out to us using our contact form.  Pricing varies for each piece. 

We accept payment through PayPal, a payment service, where you can select to pay via major credit cards, bank debit cards, bank accounts, or PayPal balances.  

You do not have to have a PayPal account in order to use this service.  Simply select PayPal, enter your email, and on the next screen you have the option to use a PayPal account or to checkout as a Guest.  

All transactions are secure and encrypted for your peace of mind.

Many items have free standard shipping within the continental United States.  Shipping for other items is free for orders over $35.  

Please allow 4-6 weeks for delivery of pre-order and custom items.  

Shipping to anywhere outside of the continental United States and expedited  delivery is available upon request.  Contact us for details.