FREQUENTLY ASKED QUESTIONS

HAVE QUESTIONS?

Our spooky team has compiled answers to some of the most frequently asked questions below.  

If you can't find the answer you're looking for or need further assistance, please don't hesitate to send us a message.

CUSTOM ORDERS

Yes, we offer truly one of a kind custom made to order versions of all of our masks.  If you are interested in this service, please reach out to us using our contact page.  Pricing varies for each piece. 

PAYMENT METHODS

We accept payment via credit cards, debit cards, and through ShopPay.  

All transactions are secure and encrypted for your peace of mind.

SHIPPING

Shipping is free for orders $100+.

We strive to ship out your items as soon as possible.  In stock items will ship within 14 days of ordering. 

Please allow 4-6 weeks for delivery of custom items.  

Shipping for custom masks to anywhere outside of the continental United States and expedited delivery is available upon request.  Pricing varies. Please contact us via THE FOLLOWERS section for more details.